Return and Refund Policy

At RussianFoodS, we strive to deliver the freshest authentic flavors to your doorstep. Due to the perishable nature of our food products, we offer returns or replacements on items that arrive damaged or incorrect if reported within 24 hours of delivery.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please immediately check your package for any signs of damage, leakage, or incorrect items.

• 2.
  Document the Issue

  Take clear photographs of the product, the packaging, and the shipping label to help us process your claim quickly.

• 3.
  Contact Customer Support

  Email our support team at [email protected] with your order number and the photos attached within 24 hours.

• 4.
  Resolution and Refund

  Once your claim is validated, we will issue a full refund to your original payment method or ship a replacement at no extra cost.